How can I prevent benefit theft?

2023-08-11T16:52:49+00:00

1. Avoid Simple PINs: Number combinations such as 1111, 1234, or 9876 may be easy for others to guess.   2. Change PIN after using card: By changing your PIN frequently, especially after using your card, you can minimize your risk of stolen benefits from a previously skimmed EBT card. To change your card PIN, you [...]

How can I prevent benefit theft?2023-08-11T16:52:49+00:00

What should I do if I believe my EBT card has been used without my permission?

2023-08-14T13:42:00+00:00

Step 1: Stop the Fraud:  Call 1-866-512-5087 to request a new EBT card and change your PIN number. Step 2 Report the Fraud:  Report the theft to MDHS. Complete the reporting form on our website here: Online Lost Benefit Attestation Form Call the MDHS Office of Inspector General at: 1-800-299-6905

What should I do if I believe my EBT card has been used without my permission?2023-08-14T13:42:00+00:00

What are the signs of SNAP benefit theft from card skimming, card cloning or other similar fraudulent activity?

2023-08-11T16:27:24+00:00

Some potential warning signs that you may have been a victim include: Charges on your EBT card that no one in your household recognizes. Charges at businesses that you have not visited. Charges at out of state or unfamiliar locations.

What are the signs of SNAP benefit theft from card skimming, card cloning or other similar fraudulent activity?2023-08-11T16:27:24+00:00

Who is eligible to have stolen SNAP benefits replaced?

2023-08-11T16:27:37+00:00

Replacement benefits are for SNAP recipients with benefits stolen, due to fraud, from their SNAP EBT card between Oct. 1, 2022, and Sept. 30, 2024.   MDHS will investigate each claim received timely. Benefits will be replaced up to certain limits if the claim is validated.

Who is eligible to have stolen SNAP benefits replaced?2023-08-11T16:27:37+00:00

How long do I have to report the theft?

2023-08-11T16:27:51+00:00

If your benefits were stolen between October 1, 2022 and August 14, 2023, you must report the theft by October 13, 2023.   If your benefits were stolen after August 14, 2023, you must report the theft within 30 days of discovering the theft.   

How long do I have to report the theft?2023-08-11T16:27:51+00:00

What is the process to get stolen benefits replaced?

2023-08-14T16:44:11+00:00

Step 1:  Call 1-866-512-5087to request a new EBT card and change your PIN number. Step 2:  Report the theft to MDHS. Complete and sign the Lost Benefit Attestation Form and Request for Replacement of SNAP Benefits Form or Call the MDHS Office of Inspector General at: 1-800-299-6905 Step 3:  MDHS will review the claim and either [...]

What is the process to get stolen benefits replaced?2023-08-14T16:44:11+00:00

How much money can be replaced?

2023-08-11T17:14:44+00:00

The total replacement amount cannot be more than the amount of the stolen benefits or the amount equal to two months of your SNAP benefit allotments, whichever is less. Federal law sets a limit on the amount of stolen benefits that MDHS can replace. Example 1:  If your monthly SNAP benefit amount is $300 and [...]

How much money can be replaced?2023-08-11T17:14:44+00:00

How can I report the theft?

2023-08-11T17:26:22+00:00

Our website is the quickest and most efficient way to report stolen benefits. You can report benefit theft to MDHS in several ways: Online: Complete the fraud tip form on the MDHS website at             mdhs.ms.gov/report-fraud By phone: Call the MDHS Fraud Hotline at 1-800-299-6905. Please expect long wait times as large call volume is anticipated. [...]

How can I report the theft?2023-08-11T17:26:22+00:00

How do I submit a copy of the attestation form?

2023-08-14T13:37:17+00:00

Fastest WAY! Online: Complete the Online Lost Benefit Attestation form on the MDHS website By mail: Complete the Downloadable Lost Benefit Attestation form and mail to: MDHS Office of Inspector General P.O. Box 352 Jackson, MS 39205-0352 In person: Visit your local county office and request the Lost Benefit Attestation form. Find your county office address - [...]

How do I submit a copy of the attestation form?2023-08-14T13:37:17+00:00
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