TANF is a separate program and has different rules and procedures regarding stolen benefits. To report stolen TANF benefits you should contact Way2Go card services at 1-855-709-1079. After entering your card number or social security number, listen for the option to dispute a transaction. Then, listen for the option to initiate a claim of fraud or a transaction dispute.  

You can also mail your report of stolen TANF benefits to Customer Account Services, PO BOX 245997, San Antonio Texas 78224.