Best Practices to Safeguard Your Account

Man making payment with credit card and mobile phone

MDHS is committed to helping you keep your account safe.

  • Change Your PIN Frequently!
  • Keep Track of Your Spending!
  • Watch Out for Scams!
  • Keep Your PIN a Secret!
  • Check Your AccessMS Account Regularly!

Report Benefit Theft to MDHS

The fastest way to report your issue is to use the online Fraud Tip form.

The fastest way to report your issue is to use the online Lost Benefit Attestation form.

Call the MDHS Fraud Hotline at 1-800-299-6905.

Visit your local county office and request the Fraud Tip form.

County Offices


    Man on phone while looking at a debit card

    Change Your Pin

    Visit Connectebt.com

    Want to change your PIN by phone? Call 1-844-822-4622.