A Step Forward in EBT Fraud Prevention Measures in Mississippi

JACKSON, MISS – The Mississippi Department of Human Services (MDHS) announces a new mobile app and enhanced security features for recipients of the Supplemental Nutrition Assistance Program (SNAP) launching June 11, 2026. The ConnectEBT app introduces a card lock feature designed to help protect benefits from theft and unauthorized use.

As part of the update, all Mississippi EBT cards will automatically be set to block online and out-of-state SNAP transactions beginning June 11. This default security setting is designed to reduce the risk of fraud while still allowing SNAP clients to make purchases at authorized Mississippi retailers.

The ConnectEBT app is available for free on Android or Apple devices, allowing clients to manage their benefits directly from their phones. Clients can register a new account or log in using their ConnectEBT client website username and password.

Clients will have access to three security settings:

• Lock My Card Everywhere
  Provides the highest level of protection by blocking all EBT transactions until the client chooses to unlock the card.
• Block-High Risk Transactions (Default Setting)
  Blocks all online and out-of-state SNAP transactions while still allowing purchases at authorized Mississippi retailers.
• Unlock My Card Everywhere
  Allows transactions wherever EBT cards are accepted, including online and out-of-state purchases.

These features are also available through the existing ConnectEBT website.

Mississippi is among a limited number of states offering the ConnectEBT app and the advanced card-locking functionality. Reflecting Mississippi’s continued efforts to strengthen benefit security and reduce fraud.

In addition to the card security features, ConnectEBT app users can also:

• Change their EBT PIN
• Lock and unlock their EBT cards between purchases
• Monitor their account activity

Clients who need to make online purchases or use their SNAP benefits while traveling can adjust their security settings through:

• ConnectEBT App: Available for free on Apple and Google Play
• ConnectEBT Website: Users can change their PIN online via the Connect EBT website 
• EBT Cardholder Assistance: 1-866-512-5087 (available 24/7)

MDHS encourages clients to regularly monitor their accounts, lock their card manually or use the auto-lock feature following every purchase and change their EBT PIN at least monthly.

For more information on the new security features and ConnectEBT, visit https://www.mdhs.ms.gov/help/snap/upcoming-snap-updates/.

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JACKSON, MISS — The Mississippi Department of Human Services (MDHS), through its Division of Aging and Adult Services (DAAS) will host a series of events in recognition of World Elder Abuse Awareness Day (WEAAD). These events will highlight the importance of supporting older adults and educating the public on the prevention of elder abuse, neglect and exploitation.

Observed annually on June 15, World Elder Abuse Awareness Day shines a light on the growing issue of elder abuse while encouraging individuals, families and communities to play an active role in protecting older adults. 

Elder abuse can take many forms, including physical abuse, emotional abuse, financial exploitation, neglect and self-neglect. While the issue affects many communities nationwide, many cases often go unreported.

“Elder abuse often occurs behind closed doors, making it difficult to detect,” said KenYada Blake-Washington, Division Director of Aging and Adult Services at MDHS. “By bringing communities together through events like these, we can help people recognize the warning signs, understand how to report concerns and connect older individuals to the resources they need.”

During this year’s observance, MDHS Division of Aging and Adult Services and community partners will host the following events:

If you suspect your loved one or someone you know is a victim of abuse reach out to Adult Protective Service at 844-437-6282. For more information about the Division of Aging and Adult Services, visit https://www.mdhs.ms.gov/aging/. 

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JACKSON, MISS – The Mississippi Department of Human Services (MDHS) announces the closure of county offices due to inclement weather and hazardous travel conditions. For the most up-to-date list of closures, please visit https://www.mdhs.ms.gov/weather-updates-office-closures/.

MDHS continues to monitor weather conditions and will reopen offices as soon as it is safe. Additional closures or adjustments may be announced if conditions change.

Clients who experience a power outage lasting longer than four hours due to recent storms may be eligible to request replacement SNAP benefits. Requests can be submitted through the designated SNAP replacement benefits form available on the MDHS website at SNAP Replacement Benefits – Mississippi Department of Human Services.

While in-person services may be unavailable in counties experiencing closures, online services will remain accessible. Clients are encouraged to manage their cases using their access.ms.gov portal or the secure document upload feature on our website to:

• Upload required documents quickly and securely
• Check case information and benefit status

 For the latest information and updates:

• Visit https://www.mdhs.ms.gov/weather-updates-office-closures/
• Follow MDHS on official social media channels
• Monitor local news outlets

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(JACKSON, MISS) — Governor Tate Reeves has officially declared May as Older Americans Month in Mississippi. This month recognizes the invaluable contributions of older adults across the state, encourages renewed focus on aging trends and reaffirms our commitment to caring for older adults within our communities.

This year’s theme, Champion Your Health, highlights the importance of empowering older Mississippians to take charge of their physical, mental and emotional well-being, ensuring they stay active, informed and most importantly, independent.

 The Mississippi Department of Human Services (MDHS), Division of Aging and Adult Services (DAAS) is proud to support the observance of this month by continuing to provide critical programs and services that promote independence and quality of life for older adults.

“Older Americans Month is a time to celebrate the wisdom and impact of older adults in our communities,” said KenYada Blake-Washington, Aging and Adult Services Division Director at MDHS. “Through Aging and Adult Services, we are supporting older individuals as they live a healthy, independent life.”

Communities and individuals can take steps to champion health and advance healthy aging by:

• Staying up to date on preventive care and screenings
• Building and maintaining social connections that support emotional well-being
• Choosing nutritious, minimally processed foods
• Incorporating regular physical activity to support strength and mobility
• Practicing daily habits that support mental health and resilience

“I am proud to proclaim May as Older Americans’ Month in the State of Mississippi,” said Governor Tate Reeves. “It’s a time to recognize and honor older adults and their immense influence on every facet of families and communities throughout Mississippi and American society.”

Throughout the month, MDHS will highlight resources and services designed to support the livelihood of older adults such as nutrition programs and caregiver support services.

For more information on the services that are available adults and how you can support them, visit https://www.mdhs.ms.gov/aging/.

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(JACKSON, MISS) — The Mississippi Department of Human Services (MDHS), Office of Inspector General, Division of Investigation, announced a DeSoto County resident has entered into a plea agreement following an MDHS investigation into welfare fraud.

Kayla Smith of DeSoto County entered a plea agreement with the District Attorney in DeSoto County Circuit Court on April 2, 2026, related to fraudulent receipt of public assistance benefits. The investigation determined that Smith improperly received $37,852.78 in Childcare Payment Program benefits by failing to accurately report her household income.

Clay was sentenced to three years of probation and ordered to pay fines, fees, and restitution totaling $39,152.78.

“This is a great example of the continued collaboration between our investigations team, MDHS county offices, District Attorneys, and local law enforcement,” said Sandra Griffith, MDHS Inspector General.

The investigation was conducted by Agent Bankston with the MDHS Office of Inspector General’s Division of Investigation. Established in 2018, the Division is responsible for detecting, preventing, and deterring fraud, waste, and abuse and has recovered millions in MDHS program overpayments since its inception.

“This investigation and plea agreement demonstrates that our efforts to protect public resources are working as intended,” said Robert G. “Bob” Anderson, MDHS Executive Director. “Every step we take to prevent fraud ensures that resources and support will continue to reach the Mississippians who need it most.”

Suspected fraud can be reported to MDHS at any time by submitting the Fraud Tip Form online at https://www.mdhs.ms.gov/report-fraud/, calling the Fraud Tip Line at 1‑800‑299‑6905, or emailing fraud@mdhs.ms.gov.

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(JACKSON, MISS) — The Mississippi Department of Human Services (MDHS), Office of Inspector General, Division of Investigation, announced a Pike County resident has entered into a plea agreement following an MDHS investigation into welfare fraud.

Katrina Harris of Pike County entered a plea agreement with the District Attorney in Pike County Circuit Court on March 31, 2026, related to fraudulent receipt of public assistance benefits. The investigation determined that Harris improperly received $69,881.00 in Supplemental Nutrition Assistance Program (SNAP) benefits by failing to accurately report her earned income and residence.

Harris was sentenced to five years of probation and ordered to pay fines, fees, and restitution totaling $69,881.00.

“This is a great example of the continued collaboration between our investigations team, MDHS county offices, District Attorneys, and local law enforcement,” said Sandra Griffith, MDHS Inspector General.

The investigation was conducted by Agent Rushing with the MDHS Office of Inspector General’s Division of Investigation. Established in 2018, the Division is responsible for detecting, preventing, and deterring fraud, waste, and abuse and has recovered millions in SNAP overpayments since its inception.

“This investigation and plea agreement demonstrates that our efforts to protect public resources are working as intended,” said Robert G. “Bob” Anderson, MDHS Executive Director. “Every step we take to prevent fraud ensures that resources and support will continue to reach the Mississippians who need it most.”

Suspected fraud can be reported to MDHS at any time by submitting the Fraud Tip Form online at https://www.mdhs.ms.gov/report-fraud/, calling the Fraud Tip Line at 1‑800‑299‑6905, or emailing fraud@mdhs.ms.gov.

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(JACKSON, MISS) — The Mississippi Department of Human Services (MDHS), Office of Inspector General, Division of Investigation, announced a DeSoto County resident has entered into a plea agreement following an MDHS investigation into welfare fraud.

Lashonda Smith of DeSoto County entered a plea agreement with the District Attorney in DeSoto County Circuit Court on February 2, 2026, related to fraudulent receipt of public assistance benefits. The investigation determined that Smith improperly received $52,053.00 in Supplemental Nutrition Assistance Program (SNAP) benefits by failing to accurately report her household income.

Clay was sentenced to five years of probation and ordered to pay fines, fees, and restitution totaling $53,653.00.00.

“This is a great example of the continued collaboration between our investigations team, MDHS county offices, District Attorneys, and local law enforcement,” said Sandra Griffith, MDHS Inspector General.

The investigation was conducted by Agent Walton with the MDHS Office of Inspector General’s Division of Investigation. Established in 2018, the Division is responsible for detecting, preventing, and deterring fraud, waste, and abuse and has recovered millions in SNAP overpayments since its inception.

“This investigation and plea agreement demonstrates that our efforts to protect public resources are working as intended,” said Robert G. “Bob” Anderson, MDHS Executive Director. “Every step we take to prevent fraud ensures that resources and support will continue to reach the Mississippians who need it most.”

Suspected fraud can be reported to MDHS at any time by submitting the Fraud Tip Form online at https://www.mdhs.ms.gov/report-fraud/, calling the Fraud Tip Line at 1‑800‑299‑6905, or emailing fraud@mdhs.ms.gov.

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(JACKSON, MISS) — The Mississippi Department of Human Services (MDHS), Office of Inspector General, Division of Investigation, announced a Lauderdale County resident has entered into a plea agreement following an MDHS investigation into welfare fraud.

Natisha Forest of Lauderdale County entered a plea agreement with the District Attorney in Lauderdale County Circuit Court on March 16, 2026, related to fraudulent receipt of public assistance benefits. The investigation determined that Forest improperly received $36,860.00 in Supplemental Nutrition Assistance Program (SNAP) benefits by failing to accurately report her household composition and household income.

MDHS recovered $5,065.12 of the original $36,860.00 claim before the court proceeding concluded. Forest was sentenced to three years of probation and ordered to pay fines, fees, and restitution totaling $32,885.88.

“This is a great example of collaboration between our investigations team, MDHS county offices, District Attorneys, and local law enforcement,” said Sandra Griffith, MDHS Inspector General.

The investigation was conducted by Agent Reginald Adams with the MDHS Office of Inspector General’s Division of Investigation. Established in 2018, the Division is responsible for detecting, preventing, and deterring fraud, waste, and abuse and has recovered millions in SNAP overpayments since its inception.

“This investigation and plea agreement demonstrate, once again, the controls we have put in place to identify, investigate, and eliminate fraud in our programs; plainly, those controls are working,” said Robert G. (“Bob”) Anderson, MDHS Executive Director.

Suspected fraud can be reported to MDHS at any time by submitting the Fraud Tip Form online at https://www.mdhs.ms.gov/report-fraud/, calling the Fraud Tip Line at 1‑800‑299‑6905, or emailing fraud@mdhs.ms.gov.

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(JACKSON, MISS) — The Mississippi Department of Human Services (MDHS), Office of Inspector General, Division of Investigation, announced a Pearl River County resident has entered into a plea agreement following an MDHS investigation into welfare fraud.

Betsy Johnson of Pearl River County entered a plea agreement with the District Attorney in Pearl River County Circuit Court on March 2, 2026, related to fraudulent receipt of public assistance benefits. The investigation determined that Johnson improperly received $22,111.00 in Supplemental Nutrition Assistance Program (SNAP) benefits by failing to accurately report her household composition and household income.

Johnson was sentenced to six years of probation and ordered to pay fines, fees, restitution, and investigative costs totaling $23,439.20.

“This is a great example of collaboration between our investigations team, MDHS county offices, District Attorneys, and local law enforcement,” said Sandra Griffith, MDHS Inspector General.

The investigation was conducted by Agent Blake Edwards with the MDHS Office of Inspector General’s Division of Investigation. Established in 2018, the Division is responsible for detecting, preventing, and deterring fraud, waste, and abuse and has recovered millions in SNAP overpayments since its inception.

“This investigation and plea agreement demonstrate, once again, the controls we have put in place to identify, investigate, and eliminate fraud in our programs; plainly, those controls are working,” said MDHS Executive Director Robert G. “Bob” Anderson.

Suspected fraud can be reported to MDHS at any time by submitting the Fraud Tip Form online at https://www.mdhs.ms.gov/report-fraud/, calling the Fraud Tip Line at 1‑800‑299‑6905, or emailing fraud@mdhs.ms.gov.

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(JACKSON, MISS) — The Mississippi Department of Human Services (MDHS), Office of Inspector General, Division of Investigation, announced a Kemper County resident has entered into a plea agreement following an MDHS investigation into welfare fraud.

Michelle Clay of Kemper County entered a plea agreement with the District Attorney in Kemper County Circuit Court on March 4, 2026, related to fraudulent receipt of public assistance benefits. The investigation determined that Clay improperly received $30,864.00 in Supplemental Nutrition Assistance Program (SNAP) benefits by failing to accurately report her household composition and household income.

Clay was sentenced to fifteen years of probation and ordered to pay fines, fees, restitution, and investigative costs totaling $32,301.00.

“This is a great example of collaboration between our investigations team, MDHS county offices, District Attorneys, and local law enforcement,” said Sandra Griffith, MDHS Inspector General.

The investigation was conducted by Agent-in-Charge Kevin Baysinger with the MDHS Office of Inspector General’s Division of Investigation. Established in 2018, the Division is responsible for detecting, preventing, and deterring fraud, waste, and abuse and has recovered millions in SNAP overpayments since its inception.

“This investigation and plea agreement demonstrate, once again, the controls we have put in place to identify, investigate, and eliminate fraud in our programs; plainly, those controls are working,” said MDHS Executive Director Robert G. “Bob” Anderson.

Suspected fraud can be reported to MDHS at any time by submitting the Fraud Tip Form online at https://www.mdhs.ms.gov/report-fraud/, calling the Fraud Tip Line at 1‑800‑299‑6905, or emailing fraud@mdhs.ms.gov.

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